Effective date: October 6, 2026
Last updated: October 6, 2026
Who we are
This website is operated by Interstate Wire Co., Inc. ("Interstate Wire," "we," "us," "our"), a wire and cable distributor with offices at 2635 Observation Trail, Rockwall, Texas 75032. Interstate Wire is a subsidiary of Copperweld. [confirm legal entity name as it should appear, and whether Copperweld should be named here]
This policy explains what information this website collects, why we collect it, and who we share it with. It applies to this website only. It does not cover information you give us by telephone, by email outside the website, or in the course of a purchase order or sales relationship.
What this website is
This is a product catalog and quote-request site. It is important to what follows that the site does not do several things:
- There are no customer accounts. You cannot register, log in, or create a profile.
- There are no prices published on the site.
- There is no shopping cart, no checkout, and no payment processing. We do not collect credit card or bank information through this website.
- Orders are not placed here. The site collects quote requests, which we respond to outside the website.
Information we collect
Information you give us
When you submit the Request for Quote form, we collect:
- Your name
- Your company name
- Your email address
- Your telephone number, if you provide one
- Any message, specifications, or notes you type into the form
- Any files you attach, such as drawings, specifications, or spreadsheets
- The list of products and quantities you added to your quote request
Form submissions are stored in this website's database and are also emailed to Interstate Wire and to our marketing agency, Pellizzi & Company. Uploaded files are stored with the submission.
Information collected automatically
- Server and security logs. Our hosting provider and our website security software record technical information about visits, including IP address, browser type, pages requested, and the date and time. This is used to keep the site running and to block abuse.
- Analytics. We use Google Analytics 4, loaded through Google Tag Manager, to understand how the site is used in aggregate: pages viewed, general location at the city or region level, device type, and how visitors arrived. [confirm] We do not use the site to build advertising profiles, and to our knowledge no advertising or retargeting pixels are installed on this website. [confirm: no advertising pixels]
- Fonts. The site loads typefaces from Adobe Fonts. Adobe receives your IP address and basic usage information when fonts load, under Adobe's own privacy terms.
Cookies and similar technologies
The site uses a small number of cookies:
| Cookie | Purpose | Type |
|---|---|---|
iwc_quote | Holds a random token that links your browser to the quote request you are building. It carries no name, email, or other personal information. Expires after 30 days. | Strictly necessary. The quote request cannot work without it. |
Google Analytics cookies (_ga and related) | Measure site usage in aggregate. | Analytics |
| Form security cookies | Set by our form software to protect forms from automated abuse. | Strictly necessary |
| Consent banner cookie | Records the cookie choice you made, so you are not asked again on every page. | Strictly necessary |
| WordPress session cookies | Set only for authorized staff signing in to the website's administration area. Ordinary visitors never receive one. | Strictly necessary |
We plan to use a consent banner (Termly) that lets you accept or decline non-essential cookies and records your choice. [confirm: consent banner is live at launch] You can also block or delete cookies in your browser, and you can opt out of Google Analytics across all sites using Google's browser add-on at https://tools.google.com/dlpage/gaoptout.
How we use information
We use what we collect to:
- Prepare and send you a quote, and answer questions you ask us
- Contact you about your request by email or telephone
- Keep records of quote activity for normal business purposes
- Keep the website secure, and diagnose problems
- Understand in aggregate which products and pages people look for, so we can improve the site
[confirm] We do not currently add email addresses collected through the quote form to a marketing mailing list. If that changes, the form will carry a separate opt-in checkbox and this policy will be updated first.
We do not sell personal information, and we do not share it for cross-context behavioral advertising. [confirm]
Who we share information with
We share information only with parties that help us operate the site and respond to you:
- Pellizzi & Company, our marketing agency, which receives quote form notifications and maintains the website
- WP Engine, our website host, which stores the site and its database on servers in the United States
- Mailgun, which delivers email sent by the website
- Google, for analytics and tag management
- Adobe, for font delivery
- Our website security provider, which processes IP addresses to block malicious traffic
- Copperweld and affiliated companies, where relevant to your request [confirm]
We may also disclose information if required by law, in response to lawful requests, or to protect our rights, our property, or the safety of others.
How long we keep information
Quote requests, including any files attached to them, are retained for [confirm retention period]. Analytics data is retained according to our Google Analytics settings, currently [confirm retention period]. Server and security logs are retained for [confirm retention period]. We keep information longer where a law, a contract, or a legal claim requires it.
Your choices
- Access, correction, or deletion. Write to us using the contact details below and we will respond to reasonable requests about information collected through this website.
- Email. If we send you email you did not ask for, tell us and we will stop.
- Cookies. Use the consent banner, or your browser settings, to limit non-essential cookies.
State privacy laws
Residents of some states have specific rights over their personal information, including the right to know what is collected, the right to request deletion, and the right not to be discriminated against for exercising those rights.
- California. [confirm applicability] Whether the California Consumer Privacy Act applies to Interstate Wire depends on revenue and data-volume thresholds that we have not confirmed.
- Texas. [confirm applicability] The Texas Data Privacy and Security Act has its own thresholds and a small-business exemption.
In either case, we will honor reasonable requests from residents of those states. To make one, use the contact details below.
Visitors outside the United States. This website is operated from and hosted in the United States and is directed to customers in the United States. If you contact us from outside the United States, your information is transferred to and processed in the United States. [confirm geography: whether Interstate Wire markets to or serves customers in the EU or UK, which would set a GDPR obligation this draft does not address]
Children
This website is a business-to-business catalog and is not directed to children. We do not knowingly collect information from anyone under [confirm: 16 or 18]. If you believe a child has given us information, contact us and we will delete it.
Security
We take reasonable measures to protect information collected through this website, including encrypted connections, managed hosting, and website security monitoring. No website or method of transmission is completely secure, and we cannot guarantee absolute security. Please do not send sensitive personal information through the quote form.
Links to other sites
The site links to manufacturer websites, specification sheets, and other third-party resources. We do not control those sites and are not responsible for their content or their privacy practices. Read their policies before giving them information.
Changes to this policy
We may update this policy. When we do, we will change the "Last updated" date at the top. Material changes will be noted on this page.
Contact us
Questions about this policy, or about information collected through this website:
Interstate Wire Co., Inc.
2635 Observation Trail
Rockwall, TX 75032
Mailing and remit-to address:
PO Box 489
Rockwall, TX 75087-0489
Telephone: (866) 520-9473 or (800) 527-0010 [confirm: which line is the main number, and which should appear here]
Email: [confirm privacy contact email]